SMS Privacy Policy - Learned Geek

Introduction

This SMS Privacy Policy applies to the text messaging service operated by Learned Geek LLC ("we," "us," or "our") through the phone number (205) TXT-GEEK (205-898-4335). This policy describes how we collect, use, and protect information when you interact with our AI-powered SMS service.

Information We Collect

When you send a text message to our service, we collect:

Your phone number - Used to identify your conversation session and send responses
Message content - The text of messages you send to us
Timestamps - When messages are sent and received
Carrier information - Basic carrier data provided by our SMS provider

How We Use Your Information

We use the information collected to:

Provide AI-powered responses - Your messages are processed by an artificial intelligence system to generate helpful responses
Maintain conversation context - To provide coherent multi-message conversations
Improve our service - To understand usage patterns and enhance the service quality
Comply with legal requirements - To meet applicable laws and regulations

AI Processing

Your messages are processed by an AI language model to generate responses. The AI does not store personal information about you beyond the current conversation session. We use local AI processing where possible to minimize data transmission.

Data Sharing

We may share your information only in these limited circumstances:

SMS delivery provider (Twilio) - To transmit messages between you and our service. Twilio processes messages in accordance with their Privacy Policy.
Legal requirements - If required by law, court order, or to protect our legal rights

We do not sell, rent, or share your phone number or message content with third parties for marketing purposes.

Data Retention

Message content and conversation history are retained for 30 days to maintain conversation context and for service improvement. After this period, message content is automatically deleted. Basic metadata (phone number, timestamps) may be retained longer for service records and compliance purposes.

Opting Out

You can stop receiving messages from us at any time by:

Texting STOP to (205) 898-4335
Texting UNSUBSCRIBE to (205) 898-4335

Once you opt out, you will receive a confirmation message and no further messages will be sent unless you initiate contact again.

Getting Help

For assistance with our SMS service, text HELP to (205) 898-4335 or email us at hello@learnedgeek.com.

Security

We implement appropriate technical and organizational measures to protect your information, including encrypted transmission and secure storage. However, no method of electronic transmission or storage is 100% secure.

Your Rights

You have the right to:

Request access to any personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Opt out of our SMS service at any time

To exercise these rights, contact us at hello@learnedgeek.com.

Children's Privacy

Our SMS service is not intended for children under 13 years of age. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this SMS privacy policy, please contact us:

Learned Geek LLC
Email: hello@learnedgeek.com
SMS: (205) 898-4335 (text HELP)